Welcome to easeemblem online store. To ensure a smooth shopping experience, please read this shipping policy carefully before placing an order.
We currently provide shipping services only within Australia. International shipping is not supported.
Delivery coverage includes but is not limited to:
New South Wales (NSW)
Victoria (VIC)
Queensland (QLD)
Western Australia (WA)
South Australia (SA)
Tasmania (TAS)
Northern Territory (NT)
Australian Capital Territory (ACT)
Delivery is available to cities, suburbs, and most remote areas, subject to the actual coverage of our logistics partners.
Order totals include product price and shipping costs. All fees are clearly displayed at checkout.
Shipping rates:
Orders A$0.01 – A$99.99: A$6.99
Orders A$100 or above: Free shipping
Product prices already include customs duties and Australian GST (10%), with no hidden fees.
Business hours: 08:00 – 18:00 GMT
Orders paid before 18:00 will be processed on the same day.
Orders paid after 18:00 will be processed the next business day.
Orders placed on public holidays will be processed on the next working day.
After order confirmation, orders are typically processed within 1–3 business days, including:
Order verification
Product selection and quality inspection
Packaging and dispatch preparation
Logistics information entry
After dispatch, the expected delivery time is 7–15 business days, depending on actual logistics conditions.
We select suitable logistics providers based on the order, including but not limited to:
DHL
UPS
FedEx
The actual provider will be determined at the time of shipment.
After dispatch, you will receive a shipping confirmation email including:
Order number
Payment information
Logistics provider information
Tracking instructions
You can track your order in real time on the website’s “Order Tracking” page using your email or phone number and order number.
When receiving your order, please:
Check the package for damage or signs of crushing
Take photos if there is any damage, deformation, or other abnormalities, and contact us immediately
Failure to report issues at the time of delivery will be considered as order successfully received.
If goods are damaged or lost during shipping, contact us promptly with proof, and we will assist with after-sales support.
Orders can be modified or canceled before dispatch; changes after dispatch are generally not supported.
Ensure the shipping address is accurate and complete. Any issues caused by incorrect address information are the customer’s responsibility.
We are not liable for delays caused by weather, traffic, or other force majeure events.
If you have any questions about shipping or delivery, please contact us:
Address:
14723 E Ginger Spice Ct, Cypress, TX 77433-6193
Email:
suggesthelp@easeemblem.com
Phone:
+1 (210) 435-9218
Service Hours (Australia Time):
Monday – Friday
09:00 – 12:30 / 14:00 – 18:00
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