Welcome to easeemblem online store. To protect your consumer rights and help you understand our refund process, please read this policy carefully before submitting a refund request.
You may request a refund under the following circumstances, subject to order status and compliance with applicable rules:
If an order cancellation request is approved, the refund process will be initiated according to system rules.
If a return & refund request is submitted and confirmed, and the returned item meets our return requirements upon inspection, a refund will be arranged.
Eligibility will be determined based on order status, product condition, and relevant records, and processed according to this policy.
Refunds for eligible orders will be returned via the original payment method, typically to the payment card used when placing the order (e.g., Visa, MasterCard).
Processing times may vary depending on the bank or payment provider. Refunds are generally completed within 3–7 business days, subject to the actual processing speed of financial institutions.
If you do not receive the refund within a reasonable timeframe, please contact us using the official channels for verification.
Refunds may be delayed or affected due to:
Bank processing or clearing delays
Abnormal payment information or restricted account status
Network fluctuations or system maintenance
If you notice any abnormality with your refund, please provide your order number and relevant information when contacting us, so we can verify the order and coordinate with the payment channels.
Refunds will only be processed for orders eligible under this policy.
Delays caused by banks, payment platforms, or other uncontrollable factors are beyond the platform’s direct control.
The platform is not responsible for any indirect losses arising from non-platform causes.
Refunds will be handled based on actual conditions and applicable rules.
For any questions regarding the refund policy, application process, or refund status, please contact us:
Address:
14723 E Ginger Spice Ct, Cypress, TX 77433-6193
Email:
suggesthelp@easeemblem.com
Phone:
+1 (210) 435-9218
Service Hours (Australia Time):
Monday – Friday
09:00 – 12:30 / 14:00 – 18:00
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